Contact us


Allegion Canada

1076 Lakeshore Road East

Mississauga, ON L5E 1E4

Order Management
Fax: 1-800-209-4734  
Email: canada.orders.service@allegion.com  


Contact Management
Phone: 1-800-900-4734  

Fax: 1-800-209-4734  

TTY: 1-866-620-4011  

Email: canada.customerservice@allegion.com  


Master Key
Fax: 1-800-209-4734
Email: canada.masterkey@allegion.com

Technical Services Canada
Phone: 1-800-900-4734  

Fax: 1-800-900-4734  

Email: canada.techservices@allegion.com  


Customer Service Will Assist You With:

Order Status: Delivery due date, shipping information, backorder status.

Expedite Request: Request an improvement to the scheduled ship date of an existing order.

Change Order: Request a change to an existing order i.e. quantity, item, shipping instruction, keying, etc.(ARM) Authorization request to return product for credit/warranty and provide to Return Material the status of any open return.

Product: Technical assistance, item availability, price/discount, lead time, product number.

Credit Note Request: Submit credit requests for pricing errors, shipping errors.

Shipping Inquiries: Provide shipping information-carton counts, courier etc.

Acknowledgement & invoices: Requests for copies of acknowledgements, credits, invoices

Priority “E” Orders: “Next Day” order requests